PrepMyRez
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Frequently Asked Questions
Answers to the most common questions about PrepMyRez, AI credits, plans, and how the product works.
What is PrepMyRez?
Why choose PrepMyRez?
Who is PrepMyRez best suited for?
Is it free to use?
What are the paid plans?
Why do you only offer monthly prepaid plans (and not annual or lifetime options)?
How do AI credits work?
What happens if I use all my credits before my plan ends?
Can I cancel my subscription?
Why do your top plans include only up to 30 AI credits?
Are the templates ATS-friendly?
How should I prepare my profile for best results?
How does AI tailoring work?
What if I don’t want to use AI tailoring?
If I choose a 1-page resume, why does the AI sometimes generate 2 pages?
After tailoring with AI, what if I don’t like the template? Do I need to use another AI credit to try a different one?
Which file formats do you support for import/export? Can I redownload my resume later?
What data do you store and how is my data protected?
Do you offer refunds?
How can I contact support or provide feedback?
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